FAQ's

When you make your first tutorial purchase you will create an online members account. All subsequent tutorial purchases will be added to your online account. 

You can login and view your tutorials by clicking the  button in the top right of every page, or by clicking "My Account" in the footer menu at the bottom of the page. Enter your user details to be taken straight to your tutorials.

Below is a list of equipment that Terry used throughout all of the tutorials.

PAPER

For most of the paintings Terry used Bockingford 140lb / 300gm Rough surface paper. The paper size for all of the projects is: imperial, 11ins x 15ins

PAINTS

Use the best quality paint you can afford, it’s well worth paying the extra for Artists’ quality. Terry used Daler Rowney 15ml tube paints.

Here is a list of the colours Terry uses in the tutorials.

• Ultramarine
  
• Cobalt Blue
  
• Raw Sienna
  
• Burnt Sienna
  
• Burnt Umber
  
• Sunlit Green
  
• Country Olive
• Midnight Green
• Shadow
  
• Bluebell
  
• Cadmium Yellow
  
• Cadmium Red
  
• Permanent Wild Rose
  

TERRY’S PALETTE

Terry's palette has a clip on the lid that helps keep the paint from drying out and 3 separate mixing areas to keep the colours fresh.

MASKING FLUID

This is used to mask off detail you want to retain white. You will need an old brush to apply the masking fluid.

PENCIL

A 2B pencil is the best for sketching and drawing.

MASKING TAPE

Masking tape is used to fix the paper to the drawing board.

BRUSHES

Terry has designed his own range of brushes, made to make painting easy. These brushes are used throughout the tutorials. A full description and how to use them can be found in the techniques tutorials and can be purchased here on Terry's store website.

The brushes used in the tutorials are:

• Golden Leaf
  
• Foliage PX
  
• Fan Gogh
  
• Fan Stippler
  
• Fan Stippler PX
  
• Half Rigger
  
• Large Detail Brush
  
• Medium Detail Brush
  
• Small Detail Brush
  
• Masking Fluid Brush
  

You may be entering your username or password incorrectly, or you may have forgotten your login info. If so simply click "forgot your password" on the sign in screen and enter your email address.

We will send an email to you to with a password reset link.

Our website will work on most up-to-date internet browsers, however for the best results we would recommend updating your browser to the latest version to avoid interrupted video playback. The site also requires Javascript and cookies to be enabled on your device. Please check your browser preferences and ensure Javascript and cookies are enabled. If you are still having difficulties viewing the site we recommend downloading Google Chrome for free, as a fast, up to date internet browser.

Our video player automatically adapts to the speed of your internet and adjust the video quality to suit, this is designed to reduce the time it takes for videos to load and prevent them from stopping during playback.

However if you experience slow video streaming you can override this to reduce the video quality and make the videos stream faster without stopping.

To do this click on the HD button in the bottom right of the video player to bring up the quality settings. By default it will be on auto however you can choose a lower quality version which should resolve the stopping issue.